Frequently asked questions — All our new vehicles for export Handler Turbo Diesel
How is construction machinery shipped?
By RoRo vessel for machines that can be driven, or in containers and on flat racks depending on size. We arrange transport to the African port of your choice and state it in our quote.
How long before shipment?
A vehicle or machine in stock usually ships within 3 to 7 weeks, depending on the destination and the model. If you ask for a specific body or equipment, allow a little longer: the exact lead time is stated in our quote.
How does payment work?
We accept international bank transfer, letter of credit and, for some amounts, card payment; the deposit can also be paid in cash at our office in Belgium. A deposit reserves the vehicle for you. We do not offer credit.
Which documents do you receive for customs clearance?
The commercial invoice (and a proforma invoice if needed), the Bill of Lading to collect the goods at the port, the certificate of origin if your country requires it and, for European models, the manufacturer's certificate of conformity. Clearance is handled by a local clearing agent; we can recommend one.
Can you supply spare parts?
Yes, genuine parts for the models we sell. We can also add a set of wear parts to your order, so that the first spares are available on site.
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